About Famsoft

by Firdose Rahman

Posted on August 14, 2018 at 4:00 PM

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As times are changing, more and more businesses are outsourcing their database support services to achieve greater efficiency. On the other hand, there are a lot of businesses that are still managing their databases in-house. This post is inspired by the constant debate in the IT world about whether should outsource their database support and if so why should they do it. In this post, I will list the top five reasons why businesses should outsource their database support services. Debate reality

1. Reduces labor and IT costs

Hiring an IT department is expensive. According to salary.com, “The median annual Oracle Database Administrator salary is $115,417, as of June 29, 2018, with a range usually between $101,419-$126,883, however this can vary widely depending on a variety of factors.” Taking into account salaries, wages and other benefits of in-house staff, running database support in-house can easily cost you a fortune. It is much more costly than it would be to contract a database support service company. Moreover, as software versions change, organizations must ensure their database experts are trained and certified on the latest updated versions. Additionally, when need 24x7 support is needed, it is more expensive to have your personnel work at odd hours. At a fraction of cost it would take for an organization to maintain in-house resources, it can get access to more efficient, flexible, and higher quality support by outsourcing.

2. Remain focused on core business

The time spent in managing and training in-house resources can be used to achieve something better for your business. Outsourcing keeps organizations focused on their core business that increases their productivity. Once database support is outsourced, in-house resources stop focusing on redundant support tasks that have no economic growth potential for the organization. Their time is freed up so they can focus on unique tasks for business growth.

3. Decrease risk

Companies that specialize in database management, maintain the highest level of proactive support giving you zero downtime. When you outsource your database support to a company that is an expert in in the support business, you can have peace of mind that chances of anything going wrong are almost zero. There is definitely less risk in relying on a panel of experts that specialize in database support and know the technicalities of the issues affecting your database.

4. Provide uninterrupted flow of service

When you outsource your database, you tap into round the clock, reliable, dedicated, and best quality talent. There are no issues with sick days, vacations or time zone differences. You can be assured of uninterrupted 24x7 service as you access to a full team of experts at a fraction of the cost. An additional benefit is that Database support organizations will advise you on the latest upgrades and ensure that your database is patched and upgraded as needed.

5. Increase Competitiveness

When your attention is divided between having in-house support and maximizing your profit margin, it takes longer to bring new products to market. By channeling the funds freed up from maintaining an internal support staff to hiring more professionals that can enhance your organization’s growth, companies can focus on increasing their bottom-line and increase their competitiveness.