AvailERP™ - Remote ERP Support

Businesses nowadays are finding it very taxing to hire and retain professionals specializing in SAP, Oracle EBS, JDE, PeopleSoft and Microsoft Dynamics. Among the issues that face the businesses are the cost of retaining the professionals, frequently retraining them with the current versions of software and making sure they are available within minutes if something should go wrong.

For businesses that require 24x7 remote ERP support, but do not want to go through the hassle of hiring and retaining SAP, Oracle EBS, JDE, PeopleSoft or Microsoft Dynamics specialists, Famsoft provides remote ERP functional and technical support services. Famsoft professionals are certified, experienced and efficient. With their systems, databases and ERP in the hands of our experts, enterprises can rest assured and can concentrate on enhancing their offerings.

For SAP, Famsoft provides 24X7 support covering your SAP Basis/Netweaver, Functional (SD, MM, PP, EWM, FICO) and ABAP programming support needs.

For Oracle EBS, Famsoft provides on a 24x7 basis technical and functional resources in the areas of AP, GL, AR, FA, OM, PO, INV, BOM, WIP, HRMS, Advanced Benefits and other modules.

Famsoft also specializes in developing and implementing RICE - Reports, Interfaces, Conversions and Extensions.

We take pride in providing our customers quick access to high quality system and ERP implementation resources on a 24x7 basis.

Famsoft is an SAP authorized reseller and Oracle University Partner.

For more information regarding ERP support service including service level agreements and costs, please contact us at 1-888-4-FAMSOFT or email us at info@famsoft.com. We will gladly explain the service in more detail, including fees and service-level agreements.

Our Experience

Famsoft has many years of experience in providing our customers services and solutions specific to their business needs utilizing the following technologies:

Customer Testimonials

"Throughout the course of the various engagements that ran in parallel, we found the Famsoft teams to be highly skilled, dependable, motivated and willing to assist with any task. I would highly recommend them for any database, applications and training development as well as delivery work."

Manette Chadwick, Sr. Manager, Systems Instructional Design and Development, Sun Microsystems

"UNIX and Oracle support and administration no longer require the weekly meetings and constant reprioritization and negotiation of support associated with past providers. This has provided the gift of time, freeing up Marshfield DoorSystems resources to work on value added activities by spending less time coordinating utility services. I would highly recommend FamSoft services to anyone considering a movement into managed services."

Dave Bredendick, IT Manager, Marshfield DoorSystems

"Famsoft has a team of resourceful, creative and solution-oriented team that worked diligently during the term of the engagement. The team’s working attitude and quick problem solving approach were worth applauding. I strongly recommend Famsoft for any Oracle database migration project."

Mike Osier, VP, IT Operations, Netflix

Services & Solutions

Famsoft provides companies across all industries with complete "turn-key" services and solutions to meet their business requirements.

Managed Support

Famsoft provides Managed Support Services to keep your business running smoothly.

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Infrastructure Support

Famsoft provides Infrastructure Support for small, medium and large enterprises.

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Oracle E-Business Suite

Famsoft assists in implementing, upgrading and customizing Oracle E-Business Suite.

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Famsoft assists in planning, implementing and customizing SAP HANA.

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IT Assessments

Famsoft provides IT Infrastructure services to clients across all industries.

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Famsoft provides monitoring, threat and vulnerability management, pen testing, and risk assessment .

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